Your questions, our answers.

A French SME based in Saint-Étienne (35 place Massenet), publisher of the XMAINT CMMS software, founded by Jérôme Perrin, creator of the “GMAO Facile” (easy CMMS) concept, with over 30 years of experience and more than 2,000 installations over his career. We design, deploy and support XMAINT ourselves: your contacts are the people who build the product.

XMAINTHOTEL is built on the same technology as XMAINTGMAO, used by more than 150 companies, with vocabulary, packs and pricing designed for hotels: rooms, floors, technical areas, regulatory inspections.

Yes: it is designed and supported in France, in Saint-Étienne, and available in French, English and Spanish. Your data is hosted on servers in Europe, in line with the GDPR.

A CMMS (computerised maintenance management system) is the software used to track all of a property's maintenance: intervention requests, work orders, inspection scheduling, equipment history and indicators. XMAINTHOTEL is a simplified CMMS for the hotel industry.

Yes, that's the idea: every pack includes an unlimited number of requesters. Reporting a fault takes four clicks, with or without a photo, from a smartphone, tablet or computer, with no training.

This is our number one criterion: a work order created in seconds, a daily schedule as simple as a diary, entry from a smartphone. If your technicians can use a phone, they can use XMAINTHOTEL.

Yes. Prices are shown per property. For a group, we draw up a tailored offer: state the number of properties in your demo request.

The three packs (EASI, EVO, PRO) share the same technology: you move from one to another without changing your habits. You can also opt to buy a licence.

Three packs, from €40 excl. VAT per month per property with a 24-month commitment (€60 excl. VAT per month with no commitment). Details are on the Pricing page.

No. Prices are displayed, excluding tax and per property. Installation, configuration, team training, onboarding support, support and updates are included in every pack.

Each pack includes up to 3 profiles (manager and/or technicians) and an unlimited number of requesters.

Use our ROI calculator: a room out of order costs on average €80 to €150 in lost room revenue, not counting the repair. During the demo, we redo the calculation with your data.

The subscription smooths your budget and includes support and updates. Buying a licence is possible: pricing is quoted on request, based on the number of users and the organisation of your property or group.

From 5 working days for a hosted version: scoping, go-live, import of your data, training, then your first work order. A full rollout, with all your equipment and users, generally takes less than 3 months, depending on the size of the property.

Yes. Your Excel equipment inventories are imported directly and organised by building, floor, room and technical area. We provide a questionnaire to prepare this tree structure.

In Europe, on secure servers, with native GDPR compliance. Your data remains exportable at any time.

Yes, on every screen: computer, tablet and smartphone, with no app to install to report a fault.

Support is included in the subscription and provided in Saint-Étienne by the team that designs the software, not by an outside contractor.